Services
Staffing services for BPO, ITES, and IT-enabled teams
Four service lines, one delivery standard: screened candidates, transparent timelines, and a single accountable point of contact.
BPO Staffing — Voice & Non-Voice
The core of what we do. We staff inbound and outbound voice processes, chat and email support, and blended teams for domestic and international operations — screening every candidate for communication quality, accent neutrality where required, process comprehension, and shift readiness.
Ideal for
Domestic and international call centres, captive support units, and outsourcing firms ramping a new process.
Roles we hire for
- Customer Support Executive
- Inbound / Outbound Voice Agent
- Chat & Email Support Associate
- Technical Support Associate
- Collections Executive
- Quality Analyst
- Team Leader
- Process Trainer
What you get
- Communication-graded candidate profiles
- Shift and location fit confirmed before shortlisting
- Salary expectations validated upfront
- Assessment notes attached to every shortlist
IT Support Hiring
Technical talent for service desks and infrastructure support, screened on real tooling exposure rather than keyword-matched resumes. We verify what a candidate has actually operated, not just what the resume claims.
Ideal for
Managed service providers, enterprise IT support functions, and NOC operations.
Roles we hire for
- L1 / L2 Helpdesk Engineer
- Desktop Support Engineer
- Service Desk Analyst
- NOC Engineer
- System Administrator
- Network Support Engineer
- IT Asset Coordinator
What you get
- Tooling and certifications verified (ITIL, CCNA, ServiceNow, Jira, Zendesk, Active Directory)
- Escalation-handling capability assessed
- 24×7 rotational shift availability confirmed
- Technical screening notes with every profile
Bulk Hiring Solutions
When you need fifty joiners this month, ad-hoc recruiting breaks down. We run bulk drives as a project: dedicated sourcing pods, a structured assessment funnel, walk-in and virtual drive management, and week-on-week joining commitments you can actually plan around.
Ideal for
New process ramp-ups, seasonal capacity, site launches, and attrition backfill at scale.
Roles we hire for
- Volume voice and non-voice hiring
- New process ramp-up teams
- Seasonal and peak-capacity hiring
- Attrition backfill at scale
- Site launch and greenfield staffing
What you get
- Dedicated sourcing pod and named account manager
- Weekly funnel reporting: sourced → screened → shortlisted → joined
- Walk-in, virtual, and campus drive execution
- Backup pipeline to absorb offer-drops and no-shows
- Joining-linked commercial models
Sales & Marketing Hiring
Revenue-side talent measured against the metrics you actually report — not just resume pedigree. We assess pitch quality and objection handling on an actual call before a candidate reaches your panel.
Ideal for
Inside sales teams, telecalling floors, and growth functions scaling outbound.
Roles we hire for
- Inside Sales Executive
- Telesales / Telecalling Executive
- Lead Generation Specialist
- Business Development Executive
- Field Sales Executive
- Digital Marketing Executive
- SEO / Performance Marketing Associate
What you get
- Target-achievement history validated
- Pitch and objection-handling assessed on a live call
- CRM exposure confirmed (Salesforce, HubSpot, Zoho)
- Realistic ramp-up expectations set with the candidate
Not sure which service fits?
Describe the problem — the roles, the headcount, the deadline — and we'll tell you the right approach, even if it's not the one you asked about.